Monday, 1 March 2010

A letter to UPS

Dear UPS,

I accept *adopts ominous voice* EMERGENCY CONDITIONS BEYOND UPS' CONTROL meant you were unable to deliver my parcel of sale goodies from Urban Outfitters in the depths of Friday's Snowmageddon.

I even understood the use of the seemingly over dramatic EMERGENCY CONDITIONS BEYOND UPS' CONTROL after The Teenager explained that lots of your delivery drivers are volunteer firemen when there is a raging blizzard. She watches a lot of NY1.

I even admired the EMERGENCY CONDITIONS BEYOND UPS' CONTROL message on your parcel tracker- as there was correct use of the apostrophe, which is as rare as it is admirable these days, especially when an 's' is involved.

What I cannot accept however is that your parcel tracker still says EMERGENCY CONDITIONS BEYOND UPS' CONTROL 3 days later. What is your excuse now UPS? And why isn't it on your website? The snow has melted and the sun is now shining. New York has moved on, why haven't you?

Just send a bloke in a brown shirt and a electronic signing device with my stuff yeah? Please do it today before it rains or snows or some other heinous act of god/EMERGENCY CONDITIONS BEYOND UPS' CONTROL occurs.

Many thanks,

Frustrated of the West Village


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